1. Who we are and what these terms cover
qzila (the “service”) is provided by adcore s.r.o., registered seat Svätojurská 2, 902 01 Pezinok, Slovakia, office Dunajská 12, 811 08 Bratislava, Slovakia, Company ID (IČO) 51285495, Tax ID (DIČ) 2120671608, VAT ID (IČ DPH) SK2120671608 (“we”, “us”).
These terms apply to the qzila website, the account at identity.qzila.com, the tools at tools.qzila.com and their subdomains, and the qzila API. “You” means the company or organisation that creates the account; the person who creates it confirms that they may bind that organisation.
By creating an account or using the service you accept these terms. How we handle personal data is described in the Privacy Policy.
2. The service
qzila is a family of independent tools. Each checks or watches one thing, such as email security records, TLS, security headers, DNS, uptime, lookalike domains, page snapshots, breaches or audits. All of them share one account, one alert hub and one invoice.
A single manual check in each tool works without an account. Everything else needs an account.
Monitoring, meaning recurring checks, runs only when you turn it on for something you add. It stops when you turn it off or remove that item.
We develop the tools continuously and may add, change or retire features. If we retire a tool you pay for, we tell you at least 30 days in advance.
3. Account and eligibility
- The service is for businesses, organisations and professionals acting in the course of their business. It is not offered to consumers. By creating an account you confirm that you are not acting as a consumer.
- Give accurate details and a working email address, and keep them up to date. Keep your password and any API credentials secret. You are responsible for everything done under your account. Tell us at hello@qzila.com if you suspect unauthorised use.
- To use the tools, the account needs a payment card on file. The card is held by our payment provider Stripe, not by us, and nothing is charged when you add it.
- We may give some accounts an access code, for example for partners, pilots or internal use, that exempts them from the card requirement or from charges. The code's own conditions apply to it, and we may withdraw it.
4. Prices and billing
- Usage-based pricing. Each tool has its own usage-based price per unit, such as a watched domain, a monitor, a page or a check. The current unit prices are published on each tool's pricing page, and shown in your account before anything is billed.
- Monthly free credit. Each calendar month, a free usage credit is applied to your usage before anything is charged. Its amount is published on our pricing pages. Credit you do not use does not carry over, and it has no cash value.
- Spending cap. Your account has a monthly spending cap. A default cap applies, and you can lower it in your account at any time. You are not charged more than your cap for a calendar month. When the cap is reached, paid usage may pause until the next month.
- Invoice. Usage is metered per tool and billed monthly in arrears: one invoice a month, itemised per tool, sent by email and charged to your card on file. Usage is priced at the unit price valid when it happened. Very small amounts may be carried over to the next month's invoice.
- Taxes. Unless stated otherwise, prices are exclusive of VAT. VAT is added as the law requires. For business customers in another EU member state with a valid VAT ID, the reverse-charge rules may apply.
- Price changes. We may change unit prices. We announce a change at least 30 days before it takes effect, by email or in your account. Changes never apply retroactively. If you do not agree with a change, you can stop the affected usage or close your account before it takes effect.
- Failed payments. If a charge fails, we or Stripe will ask you to update your payment method. If an invoice stays unpaid after that reminder, we may suspend paid features until it is paid. Overdue amounts bear late-payment interest as provided by Slovak law.
5. Acceptable use
qzila includes security tools that send requests to the systems you point them at. So this rule matters most:
Only submit domains, hosts, URLs, IP addresses, email domains, pages and files that you own, or that you are authorised to test by the person who owns them. You are responsible for having that authorisation. You will indemnify us against claims that arise because you did not have it.
You must not:
- use the service to attack, overload, disrupt or gain unauthorised access to any system, or to probe systems you are not authorised to test;
- use it in breach of the law or of third parties' rights, or to distribute malware, spam or unlawful content;
- work around usage limits, the spending cap, the bot check or other security measures, or interfere with the service or other customers;
- copy, decompile or reverse-engineer the service, except where the law expressly allows it;
- resell or sublicense the service without a partner agreement with us.
We may refuse, rate-limit or stop individual checks or monitors that appear to breach these rules. We may also act on complaints from the owners of the systems being checked.
6. API
The tools can be used through an API, with OAuth client credentials that you create in your account. Treat the client secret like a password: keep it secret and rotate it if it may have been exposed. Requests made with your credentials count as your usage, and they are billed like usage in the tools.
The API is subject to rate limits and fair use. We may develop the API further. Where we can, we announce breaking changes in advance.
7. Your data and privacy
The data you put into the service stays yours. That includes the targets you register, the files you submit, and the results and history the tools produce for you. You give us the right to process it to provide, secure and support the service. We may use aggregated statistics that identify neither you nor your data to operate and improve the service.
What we do with personal data as a controller is described in the Privacy Policy. Where the data you submit contains personal data of others, such as email addresses found in breach monitoring, we process it on your behalf, as your processor, under Article 28 GDPR. We will sign a data processing agreement with you on request.
You can remove what you have added to the tools at any time. After your account is closed, we delete your data as described in the Privacy Policy.
8. Availability and no warranty
We work to keep the service available and correct. We do not guarantee that it will be uninterrupted or error-free. We may carry out maintenance, and where we can, we schedule it so that it disturbs you as little as possible.
The results are automated assessments of what was visible at the time of the check. They do not guarantee that your systems are secure or compliant. They are not legal advice, an audit opinion or a certification. An alert can be delayed or missed, so do not rely on qzila as your only safeguard.
To the extent permitted by law, the service is provided “as is”, without any warranties beyond those in these terms.
9. Liability
To the extent permitted by law:
- we are not liable for indirect or consequential loss, lost profit or revenue, lost data or business interruption;
- our total liability arising from the service in any 12-month period is limited to the amount you paid us for the service in that period.
These limits do not apply where the law does not allow liability to be limited, in particular for damage caused intentionally or by gross negligence.
10. Suspension and termination
- You can close your account at any time. Usage up to that point is billed on the next invoice.
- We may suspend or close an account, where possible with notice, if these terms are breached (especially the acceptable-use rules), if invoices stay unpaid, if the law requires it, or if the account threatens the security of the service or of others. Serious breaches may lead to immediate suspension.
- We may also end the service for you, or for everyone, by giving at least 30 days' notice.
- When the account ends, access to the tools ends. Amounts already owed remain payable, and your data is deleted as described in the Privacy Policy.
11. Changes to these terms
We may update these terms. We announce material changes at least 30 days before they take effect, by email or in your account. If you keep using the service after that date, you accept the new version. If you do not agree, you can close your account before it takes effect.
The current version is always at qzila.com/terms/, with its version number and date at the top.
12. Governing law and disputes
These terms are governed by the laws of the Slovak Republic, in particular Act No. 513/1991 Coll., the Commercial Code. Conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods do not apply. Disputes are decided by the competent courts of the Slovak Republic.
These terms are published in Slovak and in English. If the two versions differ, the Slovak version prevails.
If any provision is invalid, the rest of the terms remains in effect. If we do not enforce a right, that does not mean we have waived it.
13. Contact
adcore s.r.o.
Svätojurská 2, 902 01 Pezinok, Slovakia
Office: Dunajská 12, 811 08 Bratislava, Slovakia
Email: hello@qzila.com